Frequently Asked Questions
Below you'll find answers to the questions we get asked the most about on CommuteDash.com.
Is CommuteDash.com an official government run 511 website?
No. CommuteDash.com is NOT affiliated with any governmental website(s). NOTE: To ensure you are getting the most accurate data we recommend checking your state's official DOT/511 website for the latest information. Please see our Terms of Service for more details.
Does CommuteDash.com have archive video/photos from the cameras on the website?
No. CommuteDash.com does NOT archive video nor static photo content. Camera data displayed on the site is provided by the respective state Department of Transportation or agency. You will want to contact your state's Department of Transportation directly to inquire about archival data. Be aware, typically, DOTs do not archive static nor video data.
Can CommuteDash.com help me find an Incident?
No. CommuteDash.com does not provide any services related to locating specific Incidents.
Is the freeway open?
CommuteDash.com does not provide support for questions about whether a given freeway is open/closed/blocked etc. While the data provided on CommuteDash.com comes from state DOT data feeds we do not guarantee the accuracy nor timeliness of the content. Please see our Terms of Service for more details. We advise checking the website at the time you're looking to travel for updated information. NOTE: To ensure you are getting the most accurate data we recommend you check your state's DOT website websites directly. CommuteDash.com is NOT affiliated with any state operated DOT office.
Can CommuteDash.com provide travel advice?
No. CommuteDash.com does NOT offer travel advice. All available traffic and lane closure information is available on the website and we have no special insight into either, refer to the first FAQ above.
I witnessed/reported an accident, can CommuteDash.com tell me what happened?
No. CommuteDash.com does not provide services related to determining the outcome of a given incident. For any additional details you will want to contact your local police department.
Can CommuteDash.com help with, or answer questions about an incident I was invovled in?
No. CommuteDash.com is NOT affiliated with any state or local law enforcement nor governmental agencies. For matters relating to traffic incidents we recommend you contact your state/local police department directly.
Can you send me archived copy(ies) of police incident reports?
No. CommuteDash.com is NOT affiliated with any state nor local law enforcement, nor governmental agencies. We recommend you contact state/local police departement directly to request archived content.